CANCELLATION POLICY: Registrants receive a full refund if they cancel at least 10 working days before the conference. Because of commitments to the venue, presenters, vendors and participants, no refund of any kind, for any reason, will be given for cancellation requests received after February 10, 2020. Registrations ARE transferable within your organization. Lodging cancellations are the responsibility of the participant and not subject to any type of refund by CESA 5. CESA 5 WILL NOT CANCEL THE CONFERENCE DUE TO INCLEMENT WEATHER.